2026 data Public-data reference. official source

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115's complaint history from CFPB public records. 1 consumers have filed complaints since Furt. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
Furt
Since

Total complaints

1

Filed since Furt

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 complaint mix by product

Total complaints: 1

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). there is: 1 complaints (100.0%), resolution 0.0% there is 100.0%
  • there is 1 100.0% 0% relief

How they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
there is a charge for closing the account within 180 days of opening it : Account Closing {$25.00} If your account is closed within 180 days of opening. '' Additionally 1

Top Issues

Issue Complaints
the rate displayed on the HSBC Direct website is 2.00 % 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Furt, and the most recent logged activity is Further, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is a charge for closing the account within 180 days of opening it : Account Closing {$25.00} If your account is closed within 180 days of opening. '' Additionally", and the single most common underlying issue is "the rate displayed on the HSBC Direct website is 2.00 %".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 have?

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 respond to complaints on time?

they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115?

The most common issue reported against they should be required to change their advertised rates to reflect what the customer will actually receive.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,90404,,Consent provided,Web,2020-02-01,Closed with explanation,Yes,N/A,3517115 is "the rate displayed on the HSBC Direct website is 2.00 %" in the "there is a charge for closing the account within 180 days of opening it : Account Closing {$25.00} If your account is closed within 180 days of opening. '' Additionally" product category.

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