Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they should also not have received the proof of hazard insurance and any of the payments's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they should also not have received the proof of hazard insurance and any of the payments's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which had been sent to XXXX XXXX every year prior because BB & T had refused to speak to me and provide me with the account information. BB & T acquired XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| but they did. 2 ) BB & T attorney fees and foreclosure costs were incurred as a result of BB & Ts own negligence and withholding time sensitive information about the account status from a person on the loan. 3 ) After maturation of the loan in XX/XX/XXXX till this date | 1 |
| Issue | Complaints |
|---|---|
| the proofs of insurances were then sent directly to BB & T. BB & T attorney has received these proofs and forwarded it to BB & T and they have been trying to look into it and make a decision for the past few months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they should also not have received the proof of hazard insurance and any of the payments has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The impose, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they should also not have received the proof of hazard insurance and any of the payments reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which had been sent to XXXX XXXX every year prior because BB & T had refused to speak to me and provide me with the account information. BB & T acquired XXXX XXXX", and the single most common underlying issue is "the proofs of insurances were then sent directly to BB & T. BB & T attorney has received these proofs and forwarded it to BB & T and they have been trying to look into it and make a decision for the past few months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they should also not have received the proof of hazard insurance and any of the payments: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they should also not have received the proof of hazard insurance and any of the payments has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they should also not have received the proof of hazard insurance and any of the payments has a 0% timely response rate to CFPB complaints.
The most common issue reported against they should also not have received the proof of hazard insurance and any of the payments is "the proofs of insurances were then sent directly to BB & T. BB & T attorney has received these proofs and forwarded it to BB & T and they have been trying to look into it and make a decision for the past few months" in the "which had been sent to XXXX XXXX every year prior because BB & T had refused to speak to me and provide me with the account information. BB & T acquired XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.