Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX complaint mix by product
- assignments 1 100.0% – 0% relief
How they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| assignments | 1 |
Top States
| State | Complaints |
|---|---|
| which I never received nor did my wife. I then told the representative what was going on and who had their money and what they would need to receive it. When I contacted XXXX XXXXXXXX XXXX they had no information of the second mortgage ; furthermore they were not assigned the second mortgage so they wouldn't be able to assign it to RTRI. About 2-3 weeks later I called XXXX XXXX and asked if he had any contact with RTRI. He stated that he hadn't. I told him what transpired when I contacted RTRI and that they sent me some documentation. I told him that I'll send him the documents via email and call him back. I called back and asked if he received the documents. He stated yes. I then asked him a direct question. If we pay RTRI will you release the funds? He then stated that he didn't know because he doesn't have any info of them from the book & page records and the documents that he received weren't enough to prove they were assigned the second mortgage or that they owned the second mortgage. He then asked if I still wanted to pay RTRI and I said there's no reason to pay them if they don't have the legal documentation in order for you to release the funds. So I did tell him not to pay them but it was because of what XXXX XXXX implied.,,Real Time Group | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| etc. | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX
they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "assignments", and the single most common underlying issue is "etc.".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX have?
they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX respond to complaints on time?
they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX?
The most common issue reported against they sent him an invoice for what was supposed to be owed. I then contacted XXXX XXXX and sent him that invoice. I told him that it was from RTRI and asked if he knew of them or did he have any records of them. He stated that he didn't know who they were. He then asked me if I knew who they were. I answered no. At that point I told him to hold off on everything because I wanted to find out who exactly was RTRI. He then stated to ask them for documentation proving they were assigned the second mortgage. I contacted RTRI and was told that XXXX XXXX XXXX requested them to collect the balance of the second mortgage. I asked them for documentation. They sent me a copy of a letter that they claim was sent in XXXX is "etc." in the "assignments" product category.
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