Total complaints
1
Filed since Air
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room's complaint history from CFPB public records. 1 consumers have filed complaints since Air . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Air
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| essentially we did not receive what was purchased. During our stay we lost power to our room on XXXX different occasions. For three days out of eight | 1 |
| State | Complaints |
|---|---|
| instead of replenishing things | 1 |
| Issue | Complaints |
|---|---|
| we had to put a chair there to secure it. We had a water leak from a room above that leaked onto our bathroom counter causing our personal items to be floating in water from who knows where. We had a mold issue after that | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Air , and the most recent logged activity is Air Condit, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "essentially we did not receive what was purchased. During our stay we lost power to our room on XXXX different occasions. For three days out of eight", and the single most common underlying issue is "we had to put a chair there to secure it. We had a water leak from a room above that leaked onto our bathroom counter causing our personal items to be floating in water from who knows where. We had a mold issue after that".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room has a 0% timely response rate to CFPB complaints.
The most common issue reported against they seemed uninterested in assisting us. We attempted on several occasions throughout our stay to get assistance with the issues with our room/stay. When room cleaning came to our room is "we had to put a chair there to secure it. We had a water leak from a room above that leaked onto our bathroom counter causing our personal items to be floating in water from who knows where. We had a mold issue after that" in the "essentially we did not receive what was purchased. During our stay we lost power to our room on XXXX different occasions. For three days out of eight" product category.
Read our methodology — how this data is sourced, computed, and verified.