Total complaints
1
Filed since Chas
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID's complaint history from CFPB public records. 1 consumers have filed complaints since Chas. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Chas
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and their system suspected it is a fraud. After I received the notification | 1 |
| State | Complaints |
|---|---|
| my roommate provided his passport and let Chase know that he authorized me to receive the security deposit given the fact that he will not return to US in the near future. Chase still declined the request | 1 |
| Issue | Complaints |
|---|---|
| I just need to reopen a new account to receive the check. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Chas, and the most recent logged activity is Chase clea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and their system suspected it is a fraud. After I received the notification", and the single most common underlying issue is "I just need to reopen a new account to receive the check. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID has a 0% timely response rate to CFPB complaints.
The most common issue reported against they said they were not able to reach him ( which another Chase agent told me the truth later that they can only call a US phone number ). Then they started to ask my roommates proof of ID is "I just need to reopen a new account to receive the check. However" in the "and their system suspected it is a fraud. After I received the notification" product category.
Read our methodology — how this data is sourced, computed, and verified.