Total complaints
5
Filed since Appa
2026 data Public-data reference. official source
they said
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows they said's complaint history from CFPB public records. 5 consumers have filed complaints since Appa. The company has a 0% timely response rate and has provided relief in 0% of cases.
5
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
5
States Active
Appa
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they said complaint mix by product
- asking to 1 20.0% – 0% relief
- ACA representatives 1 20.0% – 0% relief
- Connecticut to 1 20.0% – 0% relief
- this stemmed 1 20.0% – 0% relief
- they deposited 1 20.0% – 0% relief
How they said's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| asking to forgive the late fees | 1 |
| ACA representatives ( XXXX | 1 |
| Connecticut to try and clarify the reason for the sudden increase and withdrawal of my cash reserve. I was told I did not have insurance and therefore | 1 |
| this stemmed from an apartment that my significant other | 1 |
| they deposited these amounts of XXXX XXXX CARD XX/XX/XXXX {$1400.00} XX/XX/XXXX {$2700.00} XX/XX/XXXX {$2700.00} XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| Wells Fargo legally should not be allowed to increase our Mortgage payment from the original XXXX on 1st mortg. and XXXX for 2nd Mortg. Please help.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,VA,20165,,Consent provided,Web,2017-12-20,Closed with explanation,Yes,N/A,2760459 | 1 |
| Take it as you want. | 1 |
| and I quote | 1 |
| and in fact did rent to another family as of XX/XX/XXXX. XXXX XXXX employee | 1 |
| I will have to buy gift cards with the money and send it to them because | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| so we owe at least XXXX or more in late fees. They said | 1 |
| and XXXX supervisor ) told me repossession would proceed within XXXX hours unless I paid the loan in full. They also said I would be responsible for repossession fees if the car was taken | 1 |
| and they submitted the insurance documents again. I received a letter saying | 1 |
| and I moved into with XXXX XXXX XXXX in XX/XX/XXXX. When the covid flu became widespread | 1 |
| me the amount of {$2200.00} THE LOAN OFFICE BY XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they said
they said has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appa, and the most recent logged activity is The next t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they said reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "asking to forgive the late fees", and the single most common underlying issue is "so we owe at least XXXX or more in late fees. They said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they said: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they said have?
they said has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they said respond to complaints on time?
they said has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they said?
The most common issue reported against they said is "so we owe at least XXXX or more in late fees. They said" in the "asking to forgive the late fees" product category.
Read our methodology — how this data is sourced, computed, and verified.
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