Total complaints
1
Filed since Paym
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they responded by asking for a payment for the latest statement amount.'s complaint history from CFPB public records. 1 consumers have filed complaints since Paym. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Paym
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they responded by asking for a payment for the latest statement amount.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and credit was properly given to my account. Payments for the balances on the second and third statements | 1 |
| Issue | Complaints |
|---|---|
| were not credited and penalties and interest are accruing on the balance that they say I still owe. I have tried to contact them via the phone number they referred but the persons I talk to are unable to help ; apparently all they are able to do is arrange payment. They would tell me only that they live off shore '' and that they do not have access to files other than the statements ( which I have already received! ). They recommended that I put my case in writing and mail it to an address in XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they responded by asking for a payment for the latest statement amount. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Paym, and the most recent logged activity is Payment wa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they responded by asking for a payment for the latest statement amount. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and credit was properly given to my account. Payments for the balances on the second and third statements", and the single most common underlying issue is "were not credited and penalties and interest are accruing on the balance that they say I still owe. I have tried to contact them via the phone number they referred but the persons I talk to are unable to help ; apparently all they are able to do is arrange payment. They would tell me only that they live off shore '' and that they do not have access to files other than the statements ( which I have already received! ). They recommended that I put my case in writing and mail it to an address in XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they responded by asking for a payment for the latest statement amount.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they responded by asking for a payment for the latest statement amount. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they responded by asking for a payment for the latest statement amount. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they responded by asking for a payment for the latest statement amount. is "were not credited and penalties and interest are accruing on the balance that they say I still owe. I have tried to contact them via the phone number they referred but the persons I talk to are unable to help ; apparently all they are able to do is arrange payment. They would tell me only that they live off shore '' and that they do not have access to files other than the statements ( which I have already received! ). They recommended that I put my case in writing and mail it to an address in XXXX" in the "and credit was properly given to my account. Payments for the balances on the second and third statements" product category.
Read our methodology — how this data is sourced, computed, and verified.