Total complaints
2
Filed since This
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date's complaint history from CFPB public records. 2 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX rec 'd a letter informing me the debt was {$13000.00} and a monthly payment of {$570.00} as agreed on would come out of my bank for XXXX XXXX which would equal {$13000.00}. This is more than the debt on the payment notice. On the account summary from Military star card | 1 |
| I rec 'd a letter informing me the debt was {$13000.00} and a monthly payment of {$570.00} as agreed on would come out of my bank for 23 months which would equal {$13000.00}. This is more than the debt on the payment notice. On the account summary from XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| I have paid this company {$15000.00} well over the original debt told to me and they have me still owing {$4000.00}. I have all of the documentation and bank statements. Additional files upon request.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Army and Air Force Exchange Service,TX,782XX,Servicemember,Consent provided,Web,2022-02-16,Closed with explanation,Yes,N/A,5228218 | 1 |
| I have paid this company {$15000.00} well over the original debt told to me and they have me still owing {$4000.00}. I have all of the documentation and bank statements. Additional files upon request.,,TRANSWORLD SYSTEMS INC,TX,782XX,Servicemember,Consent provided,Web,2022-03-02,Closed with explanation,Yes,N/A,5227077 | 1 |
| Issue | Complaints |
|---|---|
| I was informed I still owed {$8400.00} | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This colle, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX rec 'd a letter informing me the debt was {$13000.00} and a monthly payment of {$570.00} as agreed on would come out of my bank for XXXX XXXX which would equal {$13000.00}. This is more than the debt on the payment notice. On the account summary from Military star card", and the single most common underlying issue is "I was informed I still owed {$8400.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date has a 0% timely response rate to CFPB complaints.
The most common issue reported against they reported in the phone call which was $ {$4000.00} still owed per XXXX. As of date is "I was informed I still owed {$8400.00}" in the "XXXX rec 'd a letter informing me the debt was {$13000.00} and a monthly payment of {$570.00} as agreed on would come out of my bank for XXXX XXXX which would equal {$13000.00}. This is more than the debt on the payment notice. On the account summary from Military star card" product category.
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