Total complaints
2
Filed since I di
2026 data Public-data reference. official source
they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree's complaint history from CFPB public records. 2 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I di
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree complaint mix by product
- they refused 2 100.0% – 0% relief
How they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they refused again. XXXX changed it to XXXX Accounts | 2 |
Top States
| State | Complaints |
|---|---|
| I'm talking to you right now '' I responded Well DUH! No XXXX I'm the person that's on those loans | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| and in my XXXX under the Documents tab upload the XXXX XXXX XXXX XXXX XXXX Discharge. I uploaded the XXXX XXXXXXXX Petition | 1 |
| and in my XXXX under the Documents tab upload the XXXX XXXXXXXX and XXXX XXXX Discharge. I uploaded the XXXX XXXX Petition | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree
they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I disputed, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they refused again. XXXX changed it to XXXX Accounts", and the single most common underlying issue is "and in my XXXX under the Documents tab upload the XXXX XXXX XXXX XXXX XXXX Discharge. I uploaded the XXXX XXXXXXXX Petition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree have?
they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree respond to complaints on time?
they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree?
The most common issue reported against they replied They said it's because they have the correct person and information. You are the person that's on the loans. You agree is "and in my XXXX under the Documents tab upload the XXXX XXXX XXXX XXXX XXXX Discharge. I uploaded the XXXX XXXXXXXX Petition" in the "they refused again. XXXX changed it to XXXX Accounts" product category.
Read our methodology — how this data is sourced, computed, and verified.
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