Total complaints
1
Filed since Init
2026 data Public-data reference. official source
they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests's complaint history from CFPB public records. 1 consumers have filed complaints since Init. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Init
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests complaint mix by product
- virtual currency 1 100.0% – 0% relief
How they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| virtual currency | 1 |
Top States
| State | Complaints |
|---|---|
| direct emails to this address are no longer enabled. To get a response from our support team | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I withdrew XXXX BTC ( equivalent to {$6100.00} as that day 's market price ) from my Coinbase wallet to my private wallet. This transaction was successful. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests
they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Init, and the most recent logged activity is Initial co, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "virtual currency", and the single most common underlying issue is "I withdrew XXXX BTC ( equivalent to {$6100.00} as that day 's market price ) from my Coinbase wallet to my private wallet. This transaction was successful. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests have?
they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests respond to complaints on time?
they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests?
The most common issue reported against they replied : Thank you for contacting Coinbase. In an effort to respond more rapidly to support requests is "I withdrew XXXX BTC ( equivalent to {$6100.00} as that day 's market price ) from my Coinbase wallet to my private wallet. This transaction was successful. However" in the "virtual currency" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
