Total complaints
1
Filed since 3. I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they provide me the same receipt and booking information from XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since 3. I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 3. I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they provide me the same receipt and booking information from XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| each time providing lengthy and detailed information and documentation of the charges | 1 |
| State | Complaints |
|---|---|
| and even provided me information from the hotel that stated I assaulted someone with a hotel key card - which I did not and I don't know how you'd assault anyone with a hotel room key card. | 1 |
| Issue | Complaints |
|---|---|
| what occurred at the hotel. and each time I've been told by AmEx customer service representatives that what occurred at the hotel was not right | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they provide me the same receipt and booking information from XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3. I, and the most recent logged activity is 3. I've fi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they provide me the same receipt and booking information from XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "each time providing lengthy and detailed information and documentation of the charges", and the single most common underlying issue is "what occurred at the hotel. and each time I've been told by AmEx customer service representatives that what occurred at the hotel was not right".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they provide me the same receipt and booking information from XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they provide me the same receipt and booking information from XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they provide me the same receipt and booking information from XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against they provide me the same receipt and booking information from XXXX is "what occurred at the hotel. and each time I've been told by AmEx customer service representatives that what occurred at the hotel was not right" in the "each time providing lengthy and detailed information and documentation of the charges" product category.
Read our methodology — how this data is sourced, computed, and verified.