Total complaints
1
Filed since Time
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they open a case number Within days's complaint history from CFPB public records. 1 consumers have filed complaints since Time. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Time
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they open a case number Within days's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| completed identity verification process XX/XX/XXXX : Account locked again after brief access | 1 |
| State | Complaints |
|---|---|
| account gets locked again and cycle repeats This has occurred repeatedly for over XXXX months. Each customer service interaction results in the same ineffective process rather than identifying and fixing the underlying issue. I have been unable to access my funds or conduct transactions despite repeatedly following all required steps. Coinbase 's system appears to have a technical failure that their support team can not resolve | 1 |
| Issue | Complaints |
|---|---|
| completed verification process again XX/XX/XXXX : Account locked again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they open a case number Within days has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Time, and the most recent logged activity is Timeline o, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they open a case number Within days reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "completed identity verification process XX/XX/XXXX : Account locked again after brief access", and the single most common underlying issue is "completed verification process again XX/XX/XXXX : Account locked again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they open a case number Within days: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they open a case number Within days has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they open a case number Within days has a 0% timely response rate to CFPB complaints.
The most common issue reported against they open a case number Within days is "completed verification process again XX/XX/XXXX : Account locked again" in the "completed identity verification process XX/XX/XXXX : Account locked again after brief access" product category.
Read our methodology — how this data is sourced, computed, and verified.