Total complaints
1
Filed since That
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they only oversee my loan. On my end though's complaint history from CFPB public records. 1 consumers have filed complaints since That. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since That
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they only oversee my loan. On my end though's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was simply unable to make my final payment for the modification process I was previously approved for. My income was lower because of the separation and I now had an expensive funeral to fund for my baby boy. A few months later in XXXX | 1 |
| State | Complaints |
|---|---|
| the recent struggles of my life have made it extremely difficult to follow through as diligently as I'd like. The lack of help and consideration was yet another bump on the road to keep my precious dwelling. | 1 |
| Issue | Complaints |
|---|---|
| I attempted to make up the delinquent payment but it was not accepted for some reason. I would please like this to be addressed. I reached out to Carrington for assistance | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they only oversee my loan. On my end though has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That parti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they only oversee my loan. On my end though reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was simply unable to make my final payment for the modification process I was previously approved for. My income was lower because of the separation and I now had an expensive funeral to fund for my baby boy. A few months later in XXXX", and the single most common underlying issue is "I attempted to make up the delinquent payment but it was not accepted for some reason. I would please like this to be addressed. I reached out to Carrington for assistance".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they only oversee my loan. On my end though: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they only oversee my loan. On my end though has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they only oversee my loan. On my end though has a 0% timely response rate to CFPB complaints.
The most common issue reported against they only oversee my loan. On my end though is "I attempted to make up the delinquent payment but it was not accepted for some reason. I would please like this to be addressed. I reached out to Carrington for assistance" in the "I was simply unable to make my final payment for the modification process I was previously approved for. My income was lower because of the separation and I now had an expensive funeral to fund for my baby boy. A few months later in XXXX" product category.
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