Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud complaint mix by product
- at which 1 100.0% – 0% relief
How they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at which time I was told that my funds would not be reimbursed. I still do not understand why when I called the moment | 1 |
Top States
| State | Complaints |
|---|---|
| because it looked like the transactions were done from a device that had accessed the account before and my login looked to be the same. We live in a day and time where there are more computer hackers than anything | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and called USAA immediately. Had the first representative froze my account to any further transactions | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud
they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After wait, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at which time I was told that my funds would not be reimbursed. I still do not understand why when I called the moment", and the single most common underlying issue is "and called USAA immediately. Had the first representative froze my account to any further transactions".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud have?
they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud respond to complaints on time?
they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud?
The most common issue reported against they not going to reimburse us ''. As an XXXX XXXX this is disheartening to know that USAA will not protect me against fraudulent activity. We were told that the fraud department could not find anything that indicated fraud is "and called USAA immediately. Had the first representative froze my account to any further transactions" in the "at which time I was told that my funds would not be reimbursed. I still do not understand why when I called the moment" product category.
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