they never received a response. I came to learn that the ZHL loan processor made a mistake on the final closing disclosure and listed the wrong insurance company. XXXX XXXX XXXX

What the CFPB Record Shows About they never received a response. I came to learn that the ZHL loan processor made a mistake on the final closing disclosure and listed the wrong insurance company. XXXX XXXX XXXX

they never received a response. I came to learn that the ZHL loan processor made a mistake on the final closing disclosure and listed the wrong insurance company. XXXX XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they never received a response. I came to learn that the ZHL loan processor made a mistake on the final closing disclosure and listed the wrong insurance company. XXXX XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I purchased a house using Zillow Home Loans ( ZHL ) as my lender and XXXX XXXX XXXX ( XXXX ) as my title company. After several months", and the single most common underlying issue is "I reached out to my insurance company XXXX XXXX XXXX XXXX XXXX ) to attempt to make an insurance claim for one of the repairs. I was then made aware that my insurance policy had been canceled since XX/XX/XXXX. This confused me because that was the time that I initially closed on the house. After getting in contact with several people".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they never received a response. I came to learn that the ZHL loan processor made a mistake on the final closing disclosure and listed the wrong insurance company. XXXX XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.