Total complaints
1
Filed since The
2026 data Public-data reference. official source
they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX complaint mix by product
- Unfortunately 1 100.0% – 0% relief
How they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Unfortunately | 1 |
Top States
| State | Complaints |
|---|---|
| and they ignored that request.,,CAPITAL ONE FINANCIAL CORPORATION,DC,20032,,Consent provided,Web,2024-06-01,Closed with explanation,Yes,N/A,9156231 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and no offer how to resolve. Capital One had no problem accepting my charges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX
they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The other , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Unfortunately", and the single most common underlying issue is "and no offer how to resolve. Capital One had no problem accepting my charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX have?
they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX respond to complaints on time?
they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX?
The most common issue reported against they need to fix it. It is unacceptable to charge me a renewal annual fee and not even provide the benefits that were in the stated account terms. I even reached out about a refund on XX/XX/XXXX is "and no offer how to resolve. Capital One had no problem accepting my charges" in the "Unfortunately" product category.
Read our methodology — how this data is sourced, computed, and verified.
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