Total complaints
1
Filed since Mont
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy's complaint history from CFPB public records. 1 consumers have filed complaints since Mont. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mont
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX I received a letter from Shellpoint dated XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| violating due process & privacy rights and more. Shellpoint/Newrez stated they made a mistake on the legal description of title however they were never authorized in the first place. They are now trying to steal my property by falsifying records to unlawfully foreclose without any lawful rights to enforce the note as they do not have the original note | 1 |
| Issue | Complaints |
|---|---|
| and made excuses that my questions were too broad | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mont, and the most recent logged activity is Months lat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX I received a letter from Shellpoint dated XX/XX/XXXX", and the single most common underlying issue is "and made excuses that my questions were too broad".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy has a 0% timely response rate to CFPB complaints.
The most common issue reported against they kept trespassing & harassing as Shellpoint hired XXXX XXXX XXXX XXXX XXXX who has consistently harassed & trespassed on our property at least 10 times all hours of the day & night stressing me and my family out. They also dropped off papers to wrong people at a wrong address without an envelope for privacy is "and made excuses that my questions were too broad" in the "on XX/XX/XXXX I received a letter from Shellpoint dated XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.