Total complaints
1
Filed since I ha
2026 data Public-data reference. official source
they keep no records of my side of a conversation
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they keep no records of my side of a conversation's complaint history from CFPB public records. 1 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ha
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they keep no records of my side of a conversation complaint mix by product
- but their 1 100.0% – 0% relief
How they keep no records of my side of a conversation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| but their communication options make it impossible to properly address issues. Their customer support phone agents do not know how to help and tell me to contact them in writing. However | 1 |
Top States
| State | Complaints |
|---|---|
| only of their responses. I assume is so that they will not be liable or accountable for addressing the issues from the inquiries. The responses I receive from my inquiries through their website contact form are off topic and do not address the issues I contacted them about. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| only their website contact form | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they keep no records of my side of a conversation
they keep no records of my side of a conversation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is I have tri, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they keep no records of my side of a conversation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but their communication options make it impossible to properly address issues. Their customer support phone agents do not know how to help and tell me to contact them in writing. However", and the single most common underlying issue is "only their website contact form".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they keep no records of my side of a conversation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they keep no records of my side of a conversation have?
they keep no records of my side of a conversation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they keep no records of my side of a conversation respond to complaints on time?
they keep no records of my side of a conversation has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they keep no records of my side of a conversation?
The most common issue reported against they keep no records of my side of a conversation is "only their website contact form" in the "but their communication options make it impossible to properly address issues. Their customer support phone agents do not know how to help and tell me to contact them in writing. However" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
