2026 data Public-data reference. official source

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since My c. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
My c
Since

Total complaints

1

Filed since My c

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition complaint mix by product

Total complaints: 1

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). and I: 1 complaints (100.0%), resolution 0.0% and I 100.0%
  • and I 1 100.0% 0% relief

How they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
and I unfortunately accrued a balance of close to {$6500.00}. Had Amex have had a better fraudulent detection on my account 1

Top States

State Complaints
my XXXX score was affected throughout the year the fraudulent charges occurred 1

Top Issues

Issue Complaints
XXXX XXXX of this year I reported all of the fraudulent charges. Amex was able to remove all of the charges on my account 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My c, and the most recent logged activity is My credit , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I unfortunately accrued a balance of close to {$6500.00}. Had Amex have had a better fraudulent detection on my account", and the single most common underlying issue is "XXXX XXXX of this year I reported all of the fraudulent charges. Amex was able to remove all of the charges on my account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition have?

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition respond to complaints on time?

they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition has a 0% timely response rate to CFPB complaints.

What is the most common complaint about they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition?

The most common issue reported against they just said it was due to the high number of transactions on my account and my XXXX score. I explained to them that the high number of transactions were due to the fraudulent transactions on my account and that I should not be penalized for this. In addition is "XXXX XXXX of this year I reported all of the fraudulent charges. Amex was able to remove all of the charges on my account" in the "and I unfortunately accrued a balance of close to {$6500.00}. Had Amex have had a better fraudulent detection on my account" product category.

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