they insisted on a telephone number that I was not able to provide at the time.,,CAPITAL ONE FINANCIAL CORPORATION,TX,78040,,Consent provided,Web,2019-06-07,Closed with explanation,Yes,N/A,3267898

What the CFPB Record Shows About they insisted on a telephone number that I was not able to provide at the time.,,CAPITAL ONE FINANCIAL CORPORATION,TX,78040,,Consent provided,Web,2019-06-07,Closed with explanation,Yes,N/A,3267898

they insisted on a telephone number that I was not able to provide at the time.,,CAPITAL ONE FINANCIAL CORPORATION,TX,78040,,Consent provided,Web,2019-06-07,Closed with explanation,Yes,N/A,3267898 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. The , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they insisted on a telephone number that I was not able to provide at the time.,,CAPITAL ONE FINANCIAL CORPORATION,TX,78040,,Consent provided,Web,2019-06-07,Closed with explanation,Yes,N/A,3267898 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "DOB", and the single most common underlying issue is "the representative still indicated that I needed to provide them with a telephone number to obtain a code. She stated that this was to verify '' that I was the cardholder. I made very clear to this person that she just finished verifying who I was and that how could a phone number do otherwise. I asked her if there was a method of contacting me ( preferably through another method ) to provide me with this all secret '' code that I needed in order to access my account. She said that only a telephone call would get this done. And that if this was not acceptable to me that I would have to be transferred to the fraud department. I understand that account security is essential".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they insisted on a telephone number that I was not able to provide at the time.,,CAPITAL ONE FINANCIAL CORPORATION,TX,78040,,Consent provided,Web,2019-06-07,Closed with explanation,Yes,N/A,3267898: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.