Total complaints
1
Filed since SPS
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email's complaint history from CFPB public records. 1 consumers have filed complaints since SPS . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since SPS
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| that time of latter part on or about ; I received a letter from SPS XXXX that my mortgage will be handled by a new debtor XXXX XXXX. Shortly after | 1 |
| State | Complaints |
|---|---|
| phone or letter from either party listed. And upon making the XXXX payment I should contact a XXXX and he will put in the request to remove the late payment ; which I know is obsurb in the first stance. A week later I contacted and spoken with a Supervisor XXXX employee ID # XXXX .. proceeded to tell me that he will not make a request to have the late payment removed. XXXX also said | 1 |
| Issue | Complaints |
|---|---|
| my mortgage loan was paid up until XX/XX/year>. Thereafter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to SPS , and the most recent logged activity is SPS XXXX X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that time of latter part on or about ; I received a letter from SPS XXXX that my mortgage will be handled by a new debtor XXXX XXXX. Shortly after", and the single most common underlying issue is "my mortgage loan was paid up until XX/XX/year>. Thereafter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email has a 0% timely response rate to CFPB complaints.
The most common issue reported against they informed me to make the XX/XX/year> payment and they would clear the 30 days late due to the transfer process in which I was never informed by XXXX XXXX who is a separate entity of SPS Services nor was I ever contacted by email is "my mortgage loan was paid up until XX/XX/year>. Thereafter" in the "that time of latter part on or about ; I received a letter from SPS XXXX that my mortgage will be handled by a new debtor XXXX XXXX. Shortly after" product category.
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