2026 data Public-data reference. official source

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
When
Since

Total complaints

1

Filed since When

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 complaint mix by product

Total complaints: 1

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I was: 1 complaints (100.0%), resolution 0.0% I was 100.0%
  • I was 1 100.0% 0% relief

How they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I was high risk. I have paid all my bills on time. When I received the letter 1

Top Issues

Issue Complaints
all my accounts had a XXXX balance. I have multiple other cards ( XXXX XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I cal, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was high risk. I have paid all my bills on time. When I received the letter", and the single most common underlying issue is "all my accounts had a XXXX balance. I have multiple other cards ( XXXX XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 have?

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 respond to complaints on time?

they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887?

The most common issue reported against they informed me that the decision was made based on the credit report they pulled. The only option they stated I had was to reapply. This would decrease my score even more.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,NC,28216,,Consent provided,Web,2020-12-10,Closed with explanation,Yes,N/A,4002887 is "all my accounts had a XXXX balance. I have multiple other cards ( XXXX XXXX" in the "I was high risk. I have paid all my bills on time. When I received the letter" product category.

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