Total complaints
1
Filed since Init
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they held the funds in our escrow account and issued partial refunds to us in the check form.'s complaint history from CFPB public records. 1 consumers have filed complaints since Init. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Init
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they held the funds in our escrow account and issued partial refunds to us in the check form.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| our mortgage ( a FHA loan ) was with Bank of America. The following were escrowed in the loan : our home owners insurance | 1 |
| Issue | Complaints |
|---|---|
| and property taxes. Historically | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they held the funds in our escrow account and issued partial refunds to us in the check form. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Init, and the most recent logged activity is Initially, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they held the funds in our escrow account and issued partial refunds to us in the check form. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "our mortgage ( a FHA loan ) was with Bank of America. The following were escrowed in the loan : our home owners insurance", and the single most common underlying issue is "and property taxes. Historically".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they held the funds in our escrow account and issued partial refunds to us in the check form.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they held the funds in our escrow account and issued partial refunds to us in the check form. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they held the funds in our escrow account and issued partial refunds to us in the check form. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they held the funds in our escrow account and issued partial refunds to us in the check form. is "and property taxes. Historically" in the "our mortgage ( a FHA loan ) was with Bank of America. The following were escrowed in the loan : our home owners insurance" product category.
Read our methodology — how this data is sourced, computed, and verified.