Total complaints
2
Filed since On X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they have to request the removal of the hard inquiry. I informed both companies's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have to request the removal of the hard inquiry. I informed both companies's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| stating my dispute was complete. XXXX stated ( XX/XX/XXXX telephone call ) | 1 |
| stating my dispute was complete. Equifax stated ( XX/XX/XXXX telephone call ) | 1 |
| State | Complaints |
|---|---|
| this was a fraud credit request. Both parties are saying contact the other party. I have spent over 2 hours on the telephone with XXXX and American Honda Financial requesting the hard inquiry be removed from my credit.,,AMERICAN HONDA FINANCE CORP,VA,23456,Servicemember,Consent provided,Web,2018-05-22,Closed with non-monetary relief,Yes,N/A,2914575 | 1 |
| this was a fraud credit request. Both parties are saying contact the other party. I have spent over 2 hours on the telephone with Equifax and XXXX XXXX XXXX requesting the hard inquiry be removed from my credit.,,EQUIFAX | 1 |
| Issue | Complaints |
|---|---|
| they said I need to contact XXXX to have it removed. Called XXXX again | 1 |
| they said I need to contact Equifax to have it removed. Called Equifax again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have to request the removal of the hard inquiry. I informed both companies has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have to request the removal of the hard inquiry. I informed both companies reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating my dispute was complete. XXXX stated ( XX/XX/XXXX telephone call )", and the single most common underlying issue is "they said I need to contact XXXX to have it removed. Called XXXX again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have to request the removal of the hard inquiry. I informed both companies: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have to request the removal of the hard inquiry. I informed both companies has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
they have to request the removal of the hard inquiry. I informed both companies has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have to request the removal of the hard inquiry. I informed both companies is "they said I need to contact XXXX to have it removed. Called XXXX again" in the "stating my dispute was complete. XXXX stated ( XX/XX/XXXX telephone call )" product category.
Read our methodology — how this data is sourced, computed, and verified.