Total complaints
2
Filed since Desp
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they have not provided the requested documentation or evidence showing how these items were verified.'s complaint history from CFPB public records. 2 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Desp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have not provided the requested documentation or evidence showing how these items were verified.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| both credit bureaus failed to : Conduct a reasonable and good-faith reinvestigation under 15 U.S.C. 1681i ( a ) ( 1 ) Provide a detailed and transparent method of verification under 15 U.S.C. 1681i ( a ) ( 7 ) Maintain maximum possible accuracy in reporting under 15 U.S.C. 1681e ( b ) Provide a complete consumer file disclosure as required under 15 U.S.C. 1681g I also requested correction of personal identifiers. Both bureaus continue to report outdated addresses | 2 |
| Issue | Complaints |
|---|---|
| and unverifiable identifiers. My correct identifying information is as follows : Full Name : XXXX XXXX Date of Birth : XX/XX/XXXX Last XXXX of XXXX : XXXX Current Address : XXXX XXXX XXXX XXXX XXXX XXXX | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have not provided the requested documentation or evidence showing how these items were verified. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite my, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have not provided the requested documentation or evidence showing how these items were verified. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "both credit bureaus failed to : Conduct a reasonable and good-faith reinvestigation under 15 U.S.C. 1681i ( a ) ( 1 ) Provide a detailed and transparent method of verification under 15 U.S.C. 1681i ( a ) ( 7 ) Maintain maximum possible accuracy in reporting under 15 U.S.C. 1681e ( b ) Provide a complete consumer file disclosure as required under 15 U.S.C. 1681g I also requested correction of personal identifiers. Both bureaus continue to report outdated addresses", and the single most common underlying issue is "and unverifiable identifiers. My correct identifying information is as follows : Full Name : XXXX XXXX Date of Birth : XX/XX/XXXX Last XXXX of XXXX : XXXX Current Address : XXXX XXXX XXXX XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have not provided the requested documentation or evidence showing how these items were verified.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have not provided the requested documentation or evidence showing how these items were verified. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
they have not provided the requested documentation or evidence showing how these items were verified. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have not provided the requested documentation or evidence showing how these items were verified. is "and unverifiable identifiers. My correct identifying information is as follows : Full Name : XXXX XXXX Date of Birth : XX/XX/XXXX Last XXXX of XXXX : XXXX Current Address : XXXX XXXX XXXX XXXX XXXX XXXX" in the "both credit bureaus failed to : Conduct a reasonable and good-faith reinvestigation under 15 U.S.C. 1681i ( a ) ( 1 ) Provide a detailed and transparent method of verification under 15 U.S.C. 1681i ( a ) ( 7 ) Maintain maximum possible accuracy in reporting under 15 U.S.C. 1681e ( b ) Provide a complete consumer file disclosure as required under 15 U.S.C. 1681g I also requested correction of personal identifiers. Both bureaus continue to report outdated addresses" product category.
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