Total complaints
1
Filed since 18.
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have not even extended the lock date to reflect the price at date* used.'s complaint history from CFPB public records. 1 consumers have filed complaints since 18. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 18.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have not even extended the lock date to reflect the price at date* used.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my rate lock was transferred to a new application at 3.75 % | 1 |
| Issue | Complaints |
|---|---|
| but that a mistake occurred in transferring the rate lock details | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have not even extended the lock date to reflect the price at date* used. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 18. , and the most recent logged activity is 18. Per di, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have not even extended the lock date to reflect the price at date* used. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my rate lock was transferred to a new application at 3.75 %", and the single most common underlying issue is "but that a mistake occurred in transferring the rate lock details".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have not even extended the lock date to reflect the price at date* used.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have not even extended the lock date to reflect the price at date* used. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they have not even extended the lock date to reflect the price at date* used. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have not even extended the lock date to reflect the price at date* used. is "but that a mistake occurred in transferring the rate lock details" in the "my rate lock was transferred to a new application at 3.75 %" product category.
Read our methodology — how this data is sourced, computed, and verified.