Total complaints
1
Filed since Navy
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have lost that right to collect on that account.'s complaint history from CFPB public records. 1 consumers have filed complaints since Navy. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Navy
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have lost that right to collect on that account.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they repurchased the debt from the XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| and its absence in this case is significant. Navy Federal filed a charge-off on this account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have lost that right to collect on that account. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Navy, and the most recent logged activity is Navy Feder, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have lost that right to collect on that account. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they repurchased the debt from the XXXX XXXX", and the single most common underlying issue is "and its absence in this case is significant. Navy Federal filed a charge-off on this account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have lost that right to collect on that account.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have lost that right to collect on that account. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they have lost that right to collect on that account. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have lost that right to collect on that account. is "and its absence in this case is significant. Navy Federal filed a charge-off on this account" in the "they repurchased the debt from the XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.