Total complaints
1
Filed since rovi
2026 data Public-data reference. official source
they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation's complaint history from CFPB public records. 1 consumers have filed complaints since rovi. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
rovi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation complaint mix by product
- Yet they 1 100.0% – 0% relief
How they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Yet they have included in their privacy policy online a statement advising consumers to contact them in order to review | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX have violated section 12 CFR 1016.7 sub-section ( 2 ) EXAMPLES ( iii ) UNREASONABLE MEANS which states : YOU DO NOT PROVIDE A REASONABLE MEANS OF OPTING OUT IF : ( A ) THE MEANS OF OPTING OUT IS FOR THE CONSUMER TO WRITE HIS OR HER OWN LETTER TO EXERCISE THAT OPT OUT RIGHT : OR ( B ) THE ONLY MEANS OF OPTING OUT AS DESCRIBED IN ANY NOTICE SUBSEQUENT TO THE NOTICE IS TO USE A CHECK-OFF BOX THAT YOU PROVIDED WITH THE INITIAL NOTICE BUT DID NOT INCLUDE WITH SUBSEQUENT NOTICE. According to 12 CFR 1016.7 ( h ) Continuing right to opt out. A consumer may exercise the right to opt-out at any time. Therefore | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| correct | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation
they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to rovi, and the most recent logged activity is rovide A C, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Yet they have included in their privacy policy online a statement advising consumers to contact them in order to review", and the single most common underlying issue is "correct".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation have?
they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation respond to complaints on time?
they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation?
The most common issue reported against they have failed to perform as required under 12 CFR 1067.7 subsection ( a ) ( 1 ) FORM OF OPT-OUT NOTICE.1016.10 ( a ) ( 1 ) of the Privacy Act of 1974 a CLEAR AND CONSPICUOUS NOTICE to each of their consumers that accurately explains the right to opt-out under this section.In addition to this violation is "correct" in the "Yet they have included in their privacy policy online a statement advising consumers to contact them in order to review" product category.
Read our methodology — how this data is sourced, computed, and verified.
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