Total complaints
1
Filed since As o
2026 data Public-data reference. official source
they have excess funds from us. From XX/XX/XXXX to now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have excess funds from us. From XX/XX/XXXX to now's complaint history from CFPB public records. 1 consumers have filed complaints since As o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
As o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they have excess funds from us. From XX/XX/XXXX to now complaint mix by product
- PHH had 1 100.0% – 0% relief
How they have excess funds from us. From XX/XX/XXXX to now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| PHH had still not applied the payoff to our account | 1 |
Top States
| State | Complaints |
|---|---|
| we have called numerous time XXXX both me and the escrow company ). We have sent them all the necessary documentation that the front-line customer service representative requests | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| they held to them. The amount that they say they were short is for taxes that they removed from our account but did not pay to the county | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they have excess funds from us. From XX/XX/XXXX to now
they have excess funds from us. From XX/XX/XXXX to now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As o, and the most recent logged activity is As of XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have excess funds from us. From XX/XX/XXXX to now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "PHH had still not applied the payoff to our account", and the single most common underlying issue is "they held to them. The amount that they say they were short is for taxes that they removed from our account but did not pay to the county".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have excess funds from us. From XX/XX/XXXX to now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they have excess funds from us. From XX/XX/XXXX to now have?
they have excess funds from us. From XX/XX/XXXX to now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they have excess funds from us. From XX/XX/XXXX to now respond to complaints on time?
they have excess funds from us. From XX/XX/XXXX to now has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they have excess funds from us. From XX/XX/XXXX to now?
The most common issue reported against they have excess funds from us. From XX/XX/XXXX to now is "they held to them. The amount that they say they were short is for taxes that they removed from our account but did not pay to the county" in the "PHH had still not applied the payoff to our account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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