Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have continually's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have continually's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I spoke to an agent who told me that since the card was not activated | 1 |
| State | Complaints |
|---|---|
| intentionally delayed the refund ; and I am concerned it will never be refunded! I suppose some people just give up. I believe they cheat people out of refunds and/or delay refunds to increase their interest income ''. Can you help me to receive a prompt refund? Discover Card has my current address. '',,DISCOVER BANK,AZ,86326,Older American | 1 |
| Issue | Complaints |
|---|---|
| and that they would re-submit the refund request ; it would take another 13 days. 13 days passed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have continually has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The agent , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have continually reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I spoke to an agent who told me that since the card was not activated", and the single most common underlying issue is "and that they would re-submit the refund request ; it would take another 13 days. 13 days passed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have continually: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have continually has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they have continually has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have continually is "and that they would re-submit the refund request ; it would take another 13 days. 13 days passed" in the "I spoke to an agent who told me that since the card was not activated" product category.
Read our methodology — how this data is sourced, computed, and verified.