Total complaints
1
Filed since ( SE
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they have assessed late charges. In addition's complaint history from CFPB public records. 1 consumers have filed complaints since ( SE. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( SE
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they have assessed late charges. In addition's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Banks Response | 1 |
| State | Complaints |
|---|---|
| they have respectfully declined my request to waive the additional charges. ( SEE ATTACHED Complaint Letter and Banks Response ) 4. Background : In or around XXXX original mortgage lender was XXXX XXXX. In or around XXXX Countrywide refinanced my original mortgage. In XXXX Bank of America took possession of Countrywide XXXX XXXX and all of its accounts/customers. I retain 2 modification agreements with Bank of America. | 1 |
| Issue | Complaints |
|---|---|
| Bank of America states within their response that in accordance with my note | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they have assessed late charges. In addition has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( SE, and the most recent logged activity is ( SEE ATTA, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they have assessed late charges. In addition reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Banks Response", and the single most common underlying issue is "Bank of America states within their response that in accordance with my note".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they have assessed late charges. In addition: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they have assessed late charges. In addition has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they have assessed late charges. In addition has a 0% timely response rate to CFPB complaints.
The most common issue reported against they have assessed late charges. In addition is "Bank of America states within their response that in accordance with my note" in the "Banks Response" product category.
Read our methodology — how this data is sourced, computed, and verified.