Total complaints
1
Filed since The
2026 data Public-data reference. official source
they hadn't paid off my balance on XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they hadn't paid off my balance on XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they hadn't paid off my balance on XXXX XXXX complaint mix by product
- and they 1 100.0% – 0% relief
How they hadn't paid off my balance on XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| and they said it would take XXXX business days. It still wasn't transferred on XX/XX/XXXX when I called again. I showed them my balance on my high-interest card and the balance on the new card | 1 |
Top States
| State | Complaints |
|---|---|
| and the new card was still open. I couldn't get the representative to understand I had no balance with them. They insisted I owed a minimum payment on a balance that did not exist | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and that of my daughter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they hadn't paid off my balance on XXXX XXXX
they hadn't paid off my balance on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The balanc, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they hadn't paid off my balance on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and they said it would take XXXX business days. It still wasn't transferred on XX/XX/XXXX when I called again. I showed them my balance on my high-interest card and the balance on the new card", and the single most common underlying issue is "and that of my daughter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they hadn't paid off my balance on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they hadn't paid off my balance on XXXX XXXX have?
they hadn't paid off my balance on XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they hadn't paid off my balance on XXXX XXXX respond to complaints on time?
they hadn't paid off my balance on XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they hadn't paid off my balance on XXXX XXXX?
The most common issue reported against they hadn't paid off my balance on XXXX XXXX is "and that of my daughter" in the "and they said it would take XXXX business days. It still wasn't transferred on XX/XX/XXXX when I called again. I showed them my balance on my high-interest card and the balance on the new card" product category.
Read our methodology — how this data is sourced, computed, and verified.
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