Total complaints
1
Filed since Be a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1's complaint history from CFPB public records. 1 consumers have filed complaints since Be a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Be a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| but 2 notifications of my mother 's passing? I do not know what info Social Security gives a bank | 1 |
| Issue | Complaints |
|---|---|
| I was ALSO given copies of her bank statements from XX/XX/XXXX until her account was overdrawn in mid XXXX. This XXXX balance occurred because the bank never froze her account. Now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Be a, and the most recent logged activity is Be aware t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on XX/XX/XXXX", and the single most common underlying issue is "I was ALSO given copies of her bank statements from XX/XX/XXXX until her account was overdrawn in mid XXXX. This XXXX balance occurred because the bank never froze her account. Now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1 has a 0% timely response rate to CFPB complaints.
The most common issue reported against they had taken the remittance back. This was done BECAUSE I HAD notified SS of her death. How can this bank claim to be unaware of her death when they received not 1 is "I was ALSO given copies of her bank statements from XX/XX/XXXX until her account was overdrawn in mid XXXX. This XXXX balance occurred because the bank never froze her account. Now" in the "on XX/XX/XXXX" product category.
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