Total complaints
2
Filed since The
2026 data Public-data reference. official source
they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX complaint mix by product
- Becker 1 50.0% – 0% relief
- XXXX 1 50.0% – 0% relief
How they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Becker | 1 |
| XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX XXXX. When our phone message was returned by law firm | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| incorrect and contradictory information. We only found out about this change when the Servicer XXXX Servicer charged our account over {$2000.00} for fees for the new law firm | 1 |
| incorrect and contradictory information. We only found out about this change when the Servicer Rushmore Servicer charged our account over {$1500.00} for fees for the new law firm | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX
they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The old la, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Becker", and the single most common underlying issue is "incorrect and contradictory information. We only found out about this change when the Servicer XXXX Servicer charged our account over {$2000.00} for fees for the new law firm".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX have?
they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX respond to complaints on time?
they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX?
The most common issue reported against they had no answer of what the breakdown of fees was for and directed us to call the new law firm XXXX is "incorrect and contradictory information. We only found out about this change when the Servicer XXXX Servicer charged our account over {$2000.00} for fees for the new law firm" in the "Becker" product category.
Read our methodology — how this data is sourced, computed, and verified.
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