Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was victim of voice phishing. The scammer had spoofed XXXX XXXX number and I was scammed for {$2000.00} | 1 |
| State | Complaints |
|---|---|
| that they will communicate with each other to investigate the case. I told Wells Fargo that I am certain that the money was transferred to Wells Fargo bank account | 1 |
| Issue | Complaints |
|---|---|
| I called XXXX and was put in hold for more than an hour | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was victim of voice phishing. The scammer had spoofed XXXX XXXX number and I was scammed for {$2000.00}", and the single most common underlying issue is "I called XXXX and was put in hold for more than an hour".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against they gave us a phone number to call fraud department. We called and they told us to wait for XXXX XXXX is "I called XXXX and was put in hold for more than an hour" in the "I was victim of voice phishing. The scammer had spoofed XXXX XXXX number and I was scammed for {$2000.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.