Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was victim of voice phishing. The scammer had spoofed Chase Banks number and I was scammed for {$2000.00} | 1 |
| State | Complaints |
|---|---|
| that they will communicate with each other to investigate the case. I told XXXX XXXX that I am certain that the money was transferred to XXXX XXXX bank account | 1 |
| Issue | Complaints |
|---|---|
| I called Chase and was put in hold for more than an hour | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was victim of voice phishing. The scammer had spoofed Chase Banks number and I was scammed for {$2000.00}", and the single most common underlying issue is "I called Chase and was put in hold for more than an hour".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank has a 0% timely response rate to CFPB complaints.
The most common issue reported against they gave us a phone number to call fraud department. We called and they told us to wait for Chase bank is "I called Chase and was put in hold for more than an hour" in the "I was victim of voice phishing. The scammer had spoofed Chase Banks number and I was scammed for {$2000.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.