Total complaints
1
Filed since Them
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account's complaint history from CFPB public records. 1 consumers have filed complaints since Them. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Them
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| however I can see there were transfers being sent out in real time to a recipient named XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| you have to have a {XXXX} balance which I will never or have ever had. Citibank is not taking any liability | 1 |
| Issue | Complaints |
|---|---|
| and was created using an email address I do not use with any of my banking | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Them, and the most recent logged activity is Them I cou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "however I can see there were transfers being sent out in real time to a recipient named XXXX XXXX", and the single most common underlying issue is "and was created using an email address I do not use with any of my banking".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account has a 0% timely response rate to CFPB complaints.
The most common issue reported against they first upgraded my account from a regular checking account which I have always had to priority. This is because with a priority account The daily limit is {$XXXX} to withdraw. Yet to have this type of account is "and was created using an email address I do not use with any of my banking" in the "however I can see there were transfers being sent out in real time to a recipient named XXXX XXXX" product category.
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