Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they first need to provide proof.'s complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they first need to provide proof.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I demand that Synchrony Bank immediately remove account XXXX XXXX XXXX XXXX from my credit file with all major credit bureaus. Please stop changing the account number | 1 |
| Issue | Complaints |
|---|---|
| or any other shenanigans. Account XXXX XXXX XXXX XXXX has no business to show up on my credit file with the major credit reporting XXXX XXXX and Synchrony Bank knows this. They are just intentionally breaking the law. Secondly | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they first need to provide proof. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The resolu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they first need to provide proof. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I demand that Synchrony Bank immediately remove account XXXX XXXX XXXX XXXX from my credit file with all major credit bureaus. Please stop changing the account number", and the single most common underlying issue is "or any other shenanigans. Account XXXX XXXX XXXX XXXX has no business to show up on my credit file with the major credit reporting XXXX XXXX and Synchrony Bank knows this. They are just intentionally breaking the law. Secondly".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they first need to provide proof.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they first need to provide proof. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they first need to provide proof. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they first need to provide proof. is "or any other shenanigans. Account XXXX XXXX XXXX XXXX has no business to show up on my credit file with the major credit reporting XXXX XXXX and Synchrony Bank knows this. They are just intentionally breaking the law. Secondly" in the "I demand that Synchrony Bank immediately remove account XXXX XXXX XXXX XXXX from my credit file with all major credit bureaus. Please stop changing the account number" product category.
Read our methodology — how this data is sourced, computed, and verified.