Total complaints
1
Filed since I ne
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304's complaint history from CFPB public records. 1 consumers have filed complaints since I ne. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I ne
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I just know that when I leave my bank I feel stupid and they discriminate against me to a temporary card offered to XXXX XXXX and I was told they didn't have any. I've tried to contact the merchant and that's how I learned the 24 hours locked from purchasing coin 's. So I don't understand why my bank saw the soft declines and kept my money that should have fallen to be infact recapture ina revenue recovery process. The bank just added XXXX 's of dollars on weekends yet I never let my count draw negative as it would decline if I opted for no overdraft. Because of my daily use ( never again ) the bank added fees I didn't ask for or opt for upon opening my account. So why did they add the fees? And the common courtesy of deposit my cash deposit before they added illegal fees to my account. The fact that they treated me like a criminal and discrimination towards my lack of knowledge of the master card policy and the legality of the overseas casino | 1 |
| Issue | Complaints |
|---|---|
| the Bank added fees I didn't opt in for and I'm sick to my stomach over this. I need to be made whole again. XXXX and I don't know what to do. I learned a lesson or two but one should not be in the like of XX/XX/XXXX and would rather bury my money then you ever let a bank do what this 5/3 branch located in XXXX KY | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ne, and the most recent logged activity is I needed t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I just know that when I leave my bank I feel stupid and they discriminate against me to a temporary card offered to XXXX XXXX and I was told they didn't have any. I've tried to contact the merchant and that's how I learned the 24 hours locked from purchasing coin 's. So I don't understand why my bank saw the soft declines and kept my money that should have fallen to be infact recapture ina revenue recovery process. The bank just added XXXX 's of dollars on weekends yet I never let my count draw negative as it would decline if I opted for no overdraft. Because of my daily use ( never again ) the bank added fees I didn't ask for or opt for upon opening my account. So why did they add the fees? And the common courtesy of deposit my cash deposit before they added illegal fees to my account. The fact that they treated me like a criminal and discrimination towards my lack of knowledge of the master card policy and the legality of the overseas casino", and the single most common underlying issue is "the Bank added fees I didn't opt in for and I'm sick to my stomach over this. I need to be made whole again. XXXX and I don't know what to do. I learned a lesson or two but one should not be in the like of XX/XX/XXXX and would rather bury my money then you ever let a bank do what this 5/3 branch located in XXXX KY".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304 has a 0% timely response rate to CFPB complaints.
The most common issue reported against they,,FIFTH THIRD FINANCIAL CORPORATION,KY,40218,,Consent provided,Web,2023-10-20,Closed with explanation,Yes,N/A,7731304 is "the Bank added fees I didn't opt in for and I'm sick to my stomach over this. I need to be made whole again. XXXX and I don't know what to do. I learned a lesson or two but one should not be in the like of XX/XX/XXXX and would rather bury my money then you ever let a bank do what this 5/3 branch located in XXXX KY" in the "I just know that when I leave my bank I feel stupid and they discriminate against me to a temporary card offered to XXXX XXXX and I was told they didn't have any. I've tried to contact the merchant and that's how I learned the 24 hours locked from purchasing coin 's. So I don't understand why my bank saw the soft declines and kept my money that should have fallen to be infact recapture ina revenue recovery process. The bank just added XXXX 's of dollars on weekends yet I never let my count draw negative as it would decline if I opted for no overdraft. Because of my daily use ( never again ) the bank added fees I didn't ask for or opt for upon opening my account. So why did they add the fees? And the common courtesy of deposit my cash deposit before they added illegal fees to my account. The fact that they treated me like a criminal and discrimination towards my lack of knowledge of the master card policy and the legality of the overseas casino" product category.
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