they emailed us saying that the host declined to refund us any money. We asked them to provide any evidence of the communication which they failed to do. They also gave us a number to call the host directly

What the CFPB Record Shows About they emailed us saying that the host declined to refund us any money. We asked them to provide any evidence of the communication which they failed to do. They also gave us a number to call the host directly

they emailed us saying that the host declined to refund us any money. We asked them to provide any evidence of the communication which they failed to do. They also gave us a number to call the host directly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At the ver, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they emailed us saying that the host declined to refund us any money. We asked them to provide any evidence of the communication which they failed to do. They also gave us a number to call the host directly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and she also sends a message later to confirm on this ) Then at ( XX/XX/2023 ) they changed their mind and said there will be no refund until someone else booked those cancelled days", and the single most common underlying issue is "we showed them all the cancelled days are already rebooked ( screenshots provided in the documents )".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they emailed us saying that the host declined to refund us any money. We asked them to provide any evidence of the communication which they failed to do. They also gave us a number to call the host directly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.