Total complaints
1
Filed since OK -
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice's complaint history from CFPB public records. 1 consumers have filed complaints since OK -. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since OK -
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but they go ahead and approve the card application | 1 |
| State | Complaints |
|---|---|
| and being a long-time AMEX customer | 1 |
| Issue | Complaints |
|---|---|
| then after the consumer completes the requirements for the bonus they both VERBALLY CONFIRM and go forward with AWARDING the bonus | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to OK -, and the most recent logged activity is OK - so AM, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but they go ahead and approve the card application", and the single most common underlying issue is "then after the consumer completes the requirements for the bonus they both VERBALLY CONFIRM and go forward with AWARDING the bonus".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice has a 0% timely response rate to CFPB complaints.
The most common issue reported against they effectively prevented consumers from being able to meet the said requirements prior to the deadline. I consider this to be highly deceptive marketing practice is "then after the consumer completes the requirements for the bonus they both VERBALLY CONFIRM and go forward with AWARDING the bonus" in the "but they go ahead and approve the card application" product category.
Read our methodology — how this data is sourced, computed, and verified.