Total complaints
1
Filed since In a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's complaint history from CFPB public records. 1 consumers have filed complaints since In a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| since we had contacted Bank of America and they had knowledge that the error was theirs they are in violation of the Electronic Funds Transfer Act | 1 |
| State | Complaints |
|---|---|
| NATIONAL ASSOCIATION,AZ,85142,,Consent provided,Web,2022-11-29,Closed with explanation,Yes,N/A,6256720 | 1 |
| Issue | Complaints |
|---|---|
| and have violated NACHA rules. An electronic fund transfer error is defined in Regulation E and the Electronic Funds Transfer act as being from a consumers account initiated by a person other than the consumer without authority to initiate the transfer from which the consumer receives no benefit. NACHA rules Section 2.9 Subsection 2.9.1 states that a debit reversing entry can only be done to correct an erroneous entry previously initiated to a receivers account. Since the error resulted from Bank of Americas own actions and they were aware of this error when they reversed the EFT | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In a, and the most recent logged activity is In additio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "since we had contacted Bank of America and they had knowledge that the error was theirs they are in violation of the Electronic Funds Transfer Act", and the single most common underlying issue is "and have violated NACHA rules. An electronic fund transfer error is defined in Regulation E and the Electronic Funds Transfer act as being from a consumers account initiated by a person other than the consumer without authority to initiate the transfer from which the consumer receives no benefit. NACHA rules Section 2.9 Subsection 2.9.1 states that a debit reversing entry can only be done to correct an erroneous entry previously initiated to a receivers account. Since the error resulted from Bank of Americas own actions and they were aware of this error when they reversed the EFT".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA has a 0% timely response rate to CFPB complaints.
The most common issue reported against they effectively defrauded us of the interest on those funds over this ten-day period.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA is "and have violated NACHA rules. An electronic fund transfer error is defined in Regulation E and the Electronic Funds Transfer act as being from a consumers account initiated by a person other than the consumer without authority to initiate the transfer from which the consumer receives no benefit. NACHA rules Section 2.9 Subsection 2.9.1 states that a debit reversing entry can only be done to correct an erroneous entry previously initiated to a receivers account. Since the error resulted from Bank of Americas own actions and they were aware of this error when they reversed the EFT" in the "since we had contacted Bank of America and they had knowledge that the error was theirs they are in violation of the Electronic Funds Transfer Act" product category.
Read our methodology — how this data is sourced, computed, and verified.