they do not even review or read what happened and much less are interested in solving it. I have spoken with supervisors and they have treated me very badly

What the CFPB Record Shows About they do not even review or read what happened and much less are interested in solving it. I have spoken with supervisors and they have treated me very badly

they do not even review or read what happened and much less are interested in solving it. I have spoken with supervisors and they have treated me very badly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After seve, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they do not even review or read what happened and much less are interested in solving it. I have spoken with supervisors and they have treated me very badly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a notary public sent by Freedom Mortgage came and to my house and she was the person who told me how to send the papers", and the single most common underlying issue is "when they sent it they called me and told me it was wrong because the date had already changed and I had to wait for the new papers".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they do not even review or read what happened and much less are interested in solving it. I have spoken with supervisors and they have treated me very badly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.