Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which were confirmed accepted and completed by my institution | 1 |
| State | Complaints |
|---|---|
| they claim they do not have any knowledge of these transfers or where the money may be and can not assist me further unless I divulge the entirety of my personal banking information to them. | 1 |
| Issue | Complaints |
|---|---|
| social security | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When Crypt, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which were confirmed accepted and completed by my institution", and the single most common underlying issue is "social security".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time has a 0% timely response rate to CFPB complaints.
The most common issue reported against they directly contradicted this and stated they needed further personal financial information to confirm my identity and transaction. At this time is "social security" in the "which were confirmed accepted and completed by my institution" product category.
Read our methodology — how this data is sourced, computed, and verified.