Total complaints
1
Filed since My i
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result's complaint history from CFPB public records. 1 consumers have filed complaints since My i. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My i
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they turned around in 2 days claiming they completed their investigation and that I was on the hook for all the charges. Although | 1 |
| State | Complaints |
|---|---|
| it was obvious that their responses to my claims were computer generated. They were not fulfilling their end of the bargain by investigating a very serious matter and were simply telling me they were. 3 ) I was assessed an interest fee while my identity theft claim was being investigated. This is a clearly lascivious business practice on Wells Fargos part. Not only are they not fulfilling their obligations with their investigations | 1 |
| Issue | Complaints |
|---|---|
| I never wouldve been relinquished from any charges | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My i, and the most recent logged activity is My issues , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they turned around in 2 days claiming they completed their investigation and that I was on the hook for all the charges. Although", and the single most common underlying issue is "I never wouldve been relinquished from any charges".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result has a 0% timely response rate to CFPB complaints.
The most common issue reported against they didnt and dont care about a customers identity theft claim. 2 ) The follow-up letters Wells Fargo Credit Card Fraud Claims sent on XX/XX/XXXX and XX/XX/XXXX were identical. As a result is "I never wouldve been relinquished from any charges" in the "they turned around in 2 days claiming they completed their investigation and that I was on the hook for all the charges. Although" product category.
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