they did the same thing but this time they did not waive it. Why is it unjustified? CSRs claim was it was based on the payment be late 3 days. But she admitted it was received on Mon. XXXX XXXX. So XXXX XXXX should not be counted as a day. Second

What the CFPB Record Shows About they did the same thing but this time they did not waive it. Why is it unjustified? CSRs claim was it was based on the payment be late 3 days. But she admitted it was received on Mon. XXXX XXXX. So XXXX XXXX should not be counted as a day. Second

they did the same thing but this time they did not waive it. Why is it unjustified? CSRs claim was it was based on the payment be late 3 days. But she admitted it was received on Mon. XXXX XXXX. So XXXX XXXX should not be counted as a day. Second has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ca, and the most recent logged activity is I called E, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they did the same thing but this time they did not waive it. Why is it unjustified? CSRs claim was it was based on the payment be late 3 days. But she admitted it was received on Mon. XXXX XXXX. So XXXX XXXX should not be counted as a day. Second reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "let me note the fact", and the single most common underlying issue is "that they did the same thing to me in XX/XX/XXXX with an unjustified Interest charge of {$70.00}".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they did the same thing but this time they did not waive it. Why is it unjustified? CSRs claim was it was based on the payment be late 3 days. But she admitted it was received on Mon. XXXX XXXX. So XXXX XXXX should not be counted as a day. Second: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.