Total complaints
1
Filed since I to
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they did not change it so I had to move money around. Usually's complaint history from CFPB public records. 1 consumers have filed complaints since I to. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I to
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they did not change it so I had to move money around. Usually's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| anxious and leery. I'm never late with my payments but the fact it is a strong possibility they will try it me is scary. These actions have to come from higher ups like a District Manager to sign off on. I did not have a 700 credit score but I did have at least a XXXX credit score. I asked him who makes the decision to offer a loan with or without collateral and was told the Underwriter for Loans. I'm beginning to think they are making the rules as they go and customers are suffering for it. I've had at least 4 - 5 loans with Springleaf Financial which is now One Main Financial. I've never had any concerns about how they processing loans and they added the Disability and Unemployment loan by asking if I wanted it. Due to my credit score | 1 |
| State | Complaints |
|---|---|
| I keep a {$200.00} Prepaid card at home for emergency so I immediately tried make my payment. Their website would not accept it for some reason so I did a western union and it further complicated things. Then the money was tied up with XXXX XXXX so I had to wait until funds were back on the card. I sent One Main Financial the tracking # and explained what happened. XXXX says we do not take XXXX XXXX but they have a CODE City with them. In a panic I sent it to the wrong Code City which caused the issue. I asked if they would change my due date back to XXXX and said they would change it once I made the payment. I made the payment but it wasn't changed. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I contacted One Main Financial for loan but was told the Underwriter stated I needed to use my car for collateral. Since the payday Loan had my title | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they did not change it so I had to move money around. Usually has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I to, and the most recent logged activity is I told I w, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they did not change it so I had to move money around. Usually reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "anxious and leery. I'm never late with my payments but the fact it is a strong possibility they will try it me is scary. These actions have to come from higher ups like a District Manager to sign off on. I did not have a 700 credit score but I did have at least a XXXX credit score. I asked him who makes the decision to offer a loan with or without collateral and was told the Underwriter for Loans. I'm beginning to think they are making the rules as they go and customers are suffering for it. I've had at least 4 - 5 loans with Springleaf Financial which is now One Main Financial. I've never had any concerns about how they processing loans and they added the Disability and Unemployment loan by asking if I wanted it. Due to my credit score", and the single most common underlying issue is "I contacted One Main Financial for loan but was told the Underwriter stated I needed to use my car for collateral. Since the payday Loan had my title".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they did not change it so I had to move money around. Usually: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they did not change it so I had to move money around. Usually has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they did not change it so I had to move money around. Usually has a 0% timely response rate to CFPB complaints.
The most common issue reported against they did not change it so I had to move money around. Usually is "I contacted One Main Financial for loan but was told the Underwriter stated I needed to use my car for collateral. Since the payday Loan had my title" in the "anxious and leery. I'm never late with my payments but the fact it is a strong possibility they will try it me is scary. These actions have to come from higher ups like a District Manager to sign off on. I did not have a 700 credit score but I did have at least a XXXX credit score. I asked him who makes the decision to offer a loan with or without collateral and was told the Underwriter for Loans. I'm beginning to think they are making the rules as they go and customers are suffering for it. I've had at least 4 - 5 loans with Springleaf Financial which is now One Main Financial. I've never had any concerns about how they processing loans and they added the Disability and Unemployment loan by asking if I wanted it. Due to my credit score" product category.
Read our methodology — how this data is sourced, computed, and verified.