Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau!'s complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau!'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I immediately notified my credit card bank | 1 |
| Issue | Complaints |
|---|---|
| to report the fraudulent purchases. They have a tedious process of asking you repeatedly the same questions over and over ( like your birthday | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau! has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon the r, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately notified my credit card bank", and the single most common underlying issue is "to report the fraudulent purchases. They have a tedious process of asking you repeatedly the same questions over and over ( like your birthday".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau! has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau! has a 0% timely response rate to CFPB complaints.
The most common issue reported against they decided I was not eligible to receive any type of victim protection reimbursement because I had admitted that I still had the card in my possession ( true ) but the merchant ( AKA the square reader merchant who is actually the thief ) used my card 's XXXX chip. They then threatened that if I did not pay this {$7600.00} they would be reporting me to the credit bureau! is "to report the fraudulent purchases. They have a tedious process of asking you repeatedly the same questions over and over ( like your birthday" in the "I immediately notified my credit card bank" product category.
Read our methodology — how this data is sourced, computed, and verified.