Total complaints
1
Filed since Form
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they counted's complaint history from CFPB public records. 1 consumers have filed complaints since Form. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Form
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they counted's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX. I submitted them XX/XX/XXXX. I had three qualifying employers under which I made payments | 1 |
| State | Complaints |
|---|---|
| and it should make no difference if they received one copy of the form or ten... the form was submitted in time. I was told that my issue would be escalated | 1 |
| Issue | Complaints |
|---|---|
| and was told that they received my forms twice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they counted has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Form, and the most recent logged activity is Forms for , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they counted reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX. I submitted them XX/XX/XXXX. I had three qualifying employers under which I made payments", and the single most common underlying issue is "and was told that they received my forms twice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they counted: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they counted has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they counted has a 0% timely response rate to CFPB complaints.
The most common issue reported against they counted is "and was told that they received my forms twice" in the "XXXX. I submitted them XX/XX/XXXX. I had three qualifying employers under which I made payments" product category.
Read our methodology — how this data is sourced, computed, and verified.