they could not reimburse the amount. This is despite the fact that we were told by BofA that we needed to order the HOA certificate in order to process our application as soon as possible

What the CFPB Record Shows About they could not reimburse the amount. This is despite the fact that we were told by BofA that we needed to order the HOA certificate in order to process our application as soon as possible

they could not reimburse the amount. This is despite the fact that we were told by BofA that we needed to order the HOA certificate in order to process our application as soon as possible has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to We a, and the most recent logged activity is We are ext, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, they could not reimburse the amount. This is despite the fact that we were told by BofA that we needed to order the HOA certificate in order to process our application as soon as possible reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we would not have wasted so much time", and the single most common underlying issue is "we were promised in no uncertain terms that the documentation provided to date was satisfactory ( we had even had my wife 's graduate school revise language of an existing letter at BofA 's request to satisfy concerns by the underwriter ) and that the underwriter would have no issue with including my wife 's income and approving the loan in time for a XXXX XXXX closing. As such".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they could not reimburse the amount. This is despite the fact that we were told by BofA that we needed to order the HOA certificate in order to process our application as soon as possible: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.